VACATURES
The company
Lanzfeld Editions designs and manufactures products that help keep memories alive, offering bespoke merchandise and collections for museums, businesses, and organizations. With nearly 20 years of experience, the company provides gifts for museum and gift shop sales, as well as promotional giveaways. Lanzfeld Editions also has an in-house studio for product, packaging, and graphic design to assist clients in developing products that meet their needs.
As an Inside Sales Support team member, you’re an essential part of our sales operation: handling emails and calls, entering orders, following up on requests, and keeping our clients happy and informed.
Our company develops and supplies creative merchandise for museums and cultural institutions in over 50 countries. From stock items to fully custom-made products, our collections reflect the identity of each museum we work with.
Inside Sales Support, part-time or full-time (32 – 40 hrs)
Nootdorp, The Netherlands (on-site)
Role Description
As the first point of contact for many of our clients and prospects, you’re responsible for making sure incoming questions, orders, and leads are handled quickly and accurately. You’ll support the account managers, follow up on client requests, and keep communication flowing. You’ll also help identify repeat business or support prospects who don’t yet have a dedicated account manager.
Tasks include
- Answering incoming sales emails and phone calls
- Answering incoming sales emails and phone calls
- Entering orders into the system
- Following up on quotes and sample requests
- Contacting clients who haven’t completed their orders
- Supporting smaller clients directly via phone and email
- Promoting the use of our B2B webshop and creating client accounts
- Passing on leads for custom projects to the sales team
- Keeping the CRM up to date and ensuring smooth internal handovers
You are
- Customer-oriented and service-minded
- Organized, accurate, and reliable
- Comfortable switching between tasks and handling multiple requests
- Proactive in communication and follow-up
- Fluent in both Dutch and English (written and spoken) Additional language skills are a plus.
- Familiar with digital tools (Exact online, Lightspeed, – or quick to learn)
- Experience in a similar role is a plus
- Affinity with art, design or culture & commerce is nice to have.
We offer
- A supportive, creative, and international team
- A hands-on role with real responsibility and variety
- Travel allowance
- Competitive salary, depending on experience
- A relaxed, informal working atmosphere
Interested?
Send your CV and short motivation to info@lanzfeld.nl
Graphic Designer / Repro Specialist (32 – 40 hrs)
Nootdorp, The Netherlands (on-site)
Start date: To be agreed
Creative and varied role at Lanzfeld – specialist in museum products
Lanzfeld designs and produces art-inspired products for museum shops around the world. From our studio and production facility in Nootdorp, we create custom-made items for leading museums, castles, and cultural institutions. Everything is done in-house—from design and presentations to digital printing and product finishing.
We are looking for a graphic designer with a hands-on mentality. In this role, you will not only work on design, but also take part in the production process. That means you won’t be sitting behind your screen all day—you’ll also be involved in printing, cutting, and finishing the products you help create.
What will you do?
- Design custom-made products for museums and cultural institutions
- Handle DTP tasks and prepare files for print
- Print, cut, and finish the designed products
- Archive files and color proofs
- Prepare client presentations
- Contribute to our in-house product line: Museum Editions
You’ll start with a focus on DTP, printing, and finishing. At the same time, we’ll train you internally to become an all-round designer capable of independently developing product presentations and custom designs.
What do we expect from you?
- Experience with Adobe InDesign and Illustrator
- A precise and practical approach
- Interest in (and preferably experience with) digital printing and finishing
- A team player with a good eye for detail and design
- MBO+/HBO working and thinking level (or equivalent)
About Lanzfeld
For nearly 25 years, Lanzfeld has been a leading supplier of design products for museum shops worldwide. We create tailor-made collections for our clients and also offer our own product line, Museum Editions. Through our platform museumwebshop.com, we also sell directly to retailers and consumers.
Interested?
Send your motivation letter and portfolio to info@lanzfeld.nl, attn. Paul.
For questions, feel free to call us at 088 336 69 93
Acquisition in response to this vacancy is not appreciated.